Lastly, you can try to fix this problem by updating the version of the Apple TV app on your Mac.
Step 4: Relaunch the Apple TV app and resume content playback. Step 3: Release the Shift Key once you see the login window. Step 2: As soon as your Mac restarts, press and hold the Shift Key. Step 1: Click the Apple logo and select Restart.
Step 4: After your Mac finishes booting up, relaunch the Apple TV app and resume content playback. Step 3: Select Macintosh HD while you hold the Shift Key and select Continue in Safe Mode. Step 2: After your Mac shuts down, press and hold the Power Button till you see two startup options – Macintosh HD and Options. Step 1: Click the Apple logo in the top-left corner and select Shut Down from the menu that opens. This is a great troubleshooting option for the black screen with a sound issue in Apple TV app. Safe Mode will remove any third-party app interference and only allow system apps to run while turning on. After that, your Mac will restart.Īfter the Mac reboots, open the Apple TV app and try playing some content. That indicates that the NVRAM reset was a success. Step 4: Release all four keys when the Apple logo appears for the second time. Step 3: While your Mac is turning on, press Option + Command + P + R for 20 seconds. Step 1: Click the Apple logo and click on Shut Down. This method only applies to Macs with Intel processor. Note that you would have to adjust these settings again on your Mac after performing NVRAM reset. So if you are still getting a black screen with sound in Apple TV on your Mac, you can try resetting the NVRAM by following these steps. NVRAM or Non-Volatile Random Access Memory has all the information about settings like sound volume, startup disk selection, time zone and more. Step 7: Try to resume playback of your content. Step 5: Enter your Apple ID and password. Step 4: After signing out, click on Account again and select Sign In. Step 2: Click on Account in the top menu bar.
You’ll need to sign out and sign in again with your Apple ID on your Mac. If downgrading your streaming quality doesn’t help, you can try to log out and log in again to your Apple TV account. Step 8: Resume playback of your content in Apple TV and see if the problem is solved. Step 7: Click on Ok at the bottom right corner. Step 5: Click the dropdown menu alongside Streaming Options. Step 3: Select Preferences from the drop down menu. Step 2: Once the app opens, click on TV at the top menu bar. Step 1: Press Command + Spacebar, type Apple TV and press Return. But if you are facing the black screen issue, you can try to downgrade the streaming quality. And now the latest Macbook and Mac models have support for Dolby Vision and HDR. This helps users to enjoy content in the best possible resolution. Downgrade Streaming Quality to Data Saverīy default, the Apple TV app is calibrated to streaming content up to 4K resolution. So, if you are using a monitor that does not have HDCP compliant ports, we suggest you unplug it and use a monitor or TV that has HDCP-supported ports. HDCP or High Bandwidth Digital Content Protection helps streaming platforms like Apple prevent the possible copying of digital audio and video content. Attaching an external monitor can also cause the black screen with the audio issue due to a lack of HDCP compliance in your monitor’s ports (HDMI or DVI). If you’ve attached your Mac to an external monitor for watching sports or Live TV on a bigger screen, this is an important thing to check. Check for HDCP Compliance in External Monitor If this solution doesn’t work, proceed with the next steps. The is the first, most basic plan of action whenever you face any issues with an app on your Mac. Step 5: Relaunch the Apple TV app and play something to check if the issue is resolved. Step 3: Select Apple TV from the list of apps in the Force Quit menu. Step 2: Select Force Quit from the drop-down menu. Step 1: Click the Apple logo in the top-left corner. To avoid curbing your enthusiasm, let’s quickly start with the first solution for solving this problem, i.e., force quit and restart the Apple TV app.
But if you keep viewing a black screen with a sound issue whenever you play any movie or a TV show, all your binge-watch sessions get ruined in an instant. The Apple TV app on Mac gives you access to a huge content library. This posts brings you the best ways to fix Apple TV’s black screen with Sound on Mac. But the screen goes black especially after maximizing the playback window.